Shipping policy
How long does it take to process an order?
- Please allow up to 1-6 business days for your order to be processed for shipping although we try to ship as fast as possible. If you are in a hurry, we do offer Expedited Processing option that ensures your order will be prioritized and shipped within 2 business days for an additional fee of €5.99.
What countries do you ship to?
- We ship internationally!
How much does shipping cost?
Shipping to the Netherlands costs €4.99 and it's FREE on all orders over €60.
Shipping to Belgium, Luxembourg and Germany costs €6.99 and you get FREE tracked shipping on all orders over €70.
Shipping to Austria, Denmark, France, Ireland, Italy and Spain costs €7.49 and you get FREE tracked shipping on all orders over €80.
Shipping to all other EU countries costs €7.99 and you get FREE tracked shipping on orders over €90.
Shipping to the UK costs €9.99 and you get FREE tracked shipping on orders over €90.
Shipping to the USA, Canada, Australia and New Zealand costs €11.99 and you get FREE tracked shipping on orders over €120.
Shipping to all countries in the rest of the world - €14.99 and you get FREE tracked shipping on orders over €150.
For U.S. customers only: All duties are collected at checkout, meaning no additional duties or import fees will be charged upon delivery.
Is pick-up possible?
- Yes, pick-up is possible in Zaltbommel, the Netherlands.
Can I track my order?
- Yes, you will receive your tracking number after your order is shipped.
Can I get an invoice for my order?
- Yes, you will automatically receive an invoice attached to your shipping confirmation email.
Do you offer express shipping?
- Yes! You can choose express shipping at checkout.